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AI音声ケアサービスを
つくりながら学んだこと

音声UX・公共機関への導入・信頼設計における実務経験と原則をお伝えします。

注目のインサイト · Operations

Lessons from public-sector AI deployment

Practical considerations from our partnership with Yuseong-gu, Daejeon for deploying AI care services in public institutions.

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ポイントまとめ

  • Prepare for staff turnover — documentation and dashboard access separation are essential
  • Resident onboarding is done by caregivers, not self-service — don't assume otherwise
  • Monthly operation reports justify budget renewal — automate reporting early
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運営・UX・信頼設計に関するノート

Product Philosophy

Building trust without fake social proof

How WelVoice builds product trust without anonymous ratings, inflated user counts, or unverifiable testimonials.

Only publish verifiable facts — partner names, operational periods, module lists

UX Research

What we learned designing voice UI for elderly users

Voice is the most natural interface for users who struggle with keyboards and touchscreens. Here are the core principles WelVoice learned building voice UX.

The AI should speak first — if users wonder 'what do I say?', they leave

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